We collect the personal information described below for the purposes set out in Section 3. We retain personal information only as long as reasonably necessary for those purposes or as required by law (generally up to 3 years after your last interaction, unless a longer period is needed for tax, accounting, warranty, or legal obligations).
You can learn more about your rights in Section 6.
We may collect the following categories (examples are illustrative, not exhaustive):
Identifiers: name, phone number, email address, postal address, IP address.
Customer Records / Commercial Information: service requests, quotes/appointments, purchases, vehicle details and photos you provide.
Internet/Network Activity: browsing or interaction data on our site (pages viewed, forms used), cookie/analytics information.
Geolocation (general): approximate location inferred from IP or service address (not precise GPS).
Audio/Visual: voicemails, call logs, and vehicle images you share or allow us to take.
Inferences: preferences we derive from your interactions (e.g., service type, frequency).
Sensitive Personal Information: We do not intentionally collect SPI (e.g., government ID, precise geolocation, account log-in with password). Payment cards are processed by a third-party processor; we do not store full card numbers.
Provide quotes, schedule and perform detailing services.
Communicate with you (confirmations, updates, support).
Process payments and maintain business records.
Improve the site and services; debug and secure systems; perform analytics.
Send marketing emails/SMS only if you opt in (opt out any time).
Comply with legal obligations and enforce our policies.
Directly from you (forms, email/SMS, calls, in person).
Automatically from your device via cookies/analytics.
Service providers/contractors (scheduling, payments, messaging/CRM, hosting, analytics).
Publicly available sources and referrals.
We do not sell personal information and we do not “share” personal information for cross-context behavioral advertising.
We may disclose personal information to service providers/contractors that perform services on our behalf (hosting, analytics, scheduling, payments, messaging/CRM) under contracts restricting use to our business purposes, and to legal/safety recipients when required by law, to protect rights, or in connection with business transfers (e.g., merger or asset sale).
If our practices change, we will update this Policy and provide an opt-out link titled “Do Not Sell or Share My Personal Information.”
California residents have the right to:
Know/Access: request the categories and specific pieces of personal information collected, the categories of sources, purposes, and categories of recipients.
Delete: request deletion of personal information (subject to legal exceptions).
Correct: request correction of inaccurate personal information.
Opt-Out of Sale/Sharing: we do not sell/share; if that changes, you may opt out.
Limit Use/Disclosure of Sensitive PI: not applicable based on our current practices.
Non-Discrimination: we will not discriminate against you for exercising your rights.
Email disdcar@gmail.com or call (916) 507-7372 and tell us which right you’d like to exercise. We will verify your identity by matching information we already maintain (and may request limited additional info). You may designate an authorized agent to act on your behalf; we may require proof of authorization and additional verification.
We retain personal information only as long as reasonably necessary to fulfill the purposes in Section 3 and to meet legal obligations (typically up to 3 years after your last interaction), unless a longer period is required or permitted by law.
Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us to request deletion.
Our website does not respond to “Do Not Track” signals at this time.
We may update this Policy from time to time. The “Effective Date” at the top indicates the latest version. Your continued use of our services after changes means you accept the updated Policy.
Questions about this Policy or your personal information:
Email: disdcar@gmail.com | Phone: (916) 507-7